Dial Bharatgas Mini– unique service from Bharat Petroleum Launched
The Ministry of Petroleum &
Natural Gas here today launched an unique value added service from Bharat
Petroleum called ‘Dial Bharatgas Mini‘ which is a novel offering – as
easy and convenient as ordering for a pizza.
People desirous of availing a
Bharatgas Mini (5 kg cylinder) can dial the toll free number 1800224344 (same
for all cities) and order a new connection or a refill cylinder.
For a
new 5 kg connection customers will be charged Rs. 1000/- plus applicable taxes
for the cylinder and Rs. 250/- plus applicable taxes for regulator in addition
to the cost of LPG which will be as per non domestic rates applicable in the
market. The connection / refill cylinder will be delivered to the
residence of the customer within 2 hours of the order booked at a minimal
charge of Rs 25/- for this value added service. This service has been launched
in the cities of Delhi, Bangalore, Hyderabad & Ahmedabad today. It will be
available in Mumbai and Pune in the first week of March and extended to other
cities in a phased manner.
Orders can be booked on the toll
free number 24 X 7. Deliveries for orders will be made from 9 am to 9 pm.
Orders beyond 9 pm will be delivered the next day after 9 am.
The call centre on receiving the
order will pass on the order to the concerned franchise that in turn will make
the delivery within the specified two hours to the customer’s residence.
Once the call centre receives
delivery confirmation they will re-confirm the delivery with the customer and
close the call.
Sale of 5 kg LPG cylinders at
market price with minimal documentation had commenced from Retail Outlets
(Petrol Stations effective 5th October ‘2013 in select cities and in
Delhi from 21st Jan 2014.
The scheme has been successfully
catering to the emerging segment of new consumers like IT professionals, BPO
employees, students etc.
BPCL has also announced the
return option for the 5 kg cylinder connection incase a customer moves out of
the city. This option is presently not available with any other oil marketing
company.
Bharat Petroleum (BPCL) a Fortune
500 Company has a host of pioneering marketing initiatives to their credit and
is known for their “Best in Class” practices. ‘Dial Bharatgas Mini’ is one more
first from BPCL!
BPCL has been recently conferred
the PSE Excellence Awards 2013 by the Department of Public Enterprises (DPE),
Government of India & Indian Chamber of Commerce for Operational
Performance Excellence. BPCL has also been recognized with the Star PSU award
for the year 2013.
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